SHIPPING & RETURN POLICY 

All SAINT Cosmetics are made of the highest quality natural and organic Ecocert certified ingredients from North America, and are Cruelty Free, and 100% FREE from Parabens, Petrochemicals, Nanoparticles, Dyes, Sulfates, Silicone, Polyethylene Glycols (PEGs), Phthalates, Mineral Oil, Triclosan, Petrolatum, Coal Tar, Artificial Preservatives, and Synthetic Fragrance. Our high standards carry through from ingredient selection to product formulation and extend to our customer experience. We want you to be completely satisfied with every purchase. If you have questions about a product before purchasing, please contact us at customercare@saintcosmetics.com and we will be happy to advise you.

What are your shipping fees?

Shipping rates are determined at checkout. SAINT currently offers FREE shipping in Canada and the U.S. on purchases of $75 and over.

Within Canada: $8.50 USD 

Within USA: $12.50 USD

What if I live outside North America?

To inquire about international shipping rates, please get in touch at customercare@saintcosmetics.com.

When will my items be shipped?

We ship during normal business hours from Monday to Friday on regular business days. We are closed on weekends and statutory holidays. Any order placed during non-business hours will be processed the following business day.

What is your return/exchange policy?

We try to make exchanges and returns as easy as possible for you. If you are not happy with your purchase, we accept unused or gently used products purchased from our online store in original packaging within 30 days of receiving your order. (excluding shipping costs ).  At this time, we are unable to offer refunds or exchanges on sale items or gift sets.

We monitor returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.

How do I place a return from a purchase at saintcosmetics.com?

All returns must be pre-approved, please email us at customercare@saintcosmetics.com and we will get the process started for you.

How do I place a return from a purchase made from a SAINT partner site?

For purchases made from an online SAINT partner or retail location, please contact the site or retailer where you made the purchase for their return policy.